SHIPPING & RETURNS
SHIPPING POLICY
At Prisha Collections, we believe that every purchase is a delightful experience, beginning the moment you place your order. When you order from us, your treasures will be thoughtfully packed in elegant materials that mirror their beauty and embody your choice.
Your excitement matters, and that’s why we aim to process your orders with swiftness. Expect your treasures to be prepared and dispatched within 3–5 business days. Enjoy free shipping on orders over AED 200. For orders below AED 200, a flat shipping fee of AED 25 applies — but if this is your first purchase, enjoy a special AED 10 shipping rate with code 10DELIVERY at checkout..
What makes Prisha Collections truly special is our commitment to you. Each order is thoughtfully selected and packaged with care, ensuring that the joy of your choice is felt the moment you unbox it. We want you to know that this isn’t just a delivery—it’s a meaningful experience, chosen especially for you.
Thank you for choosing Prisha Collections. We’re thrilled to accompany you on this odyssey of timeless beauty, enveloped in elegance, and embellished with myriad unforgettable moments.
RETURN & EXCHANGE POLICY
If for any reason you are not completely enamored with your purchase, you can contact our customer service team at prishacollections.ae@gmail.com, and we’ll guide you through the process with warmth and care.
To ensure a smooth return process, please ensure that the item is in its original condition and packaging. Your happiness is our priority, and we’ll gladly issue a refund to your original payment method once the return is received.
Should you wish to exchange your item for a different size, color, or style, we’re here to help make that happen! Simply initiate your exchange within 5 days of receiving your order. We recommend returning the original item and placing a new order for your desired piece. This way, you ensure you receive exactly what you love without delay.